Lifetime Warranty

We here at the Ed Koehn Collision Center stand behind our work. That's why we offer a Lifetime Warranty on all repairs. We like to be transparent with our business, so below is the exact Lifetime Warranty we offer. Look it over and feel free to give us a call with any questions, comments or concerns you may have!
 
We know that's a lot to read, so here are the cliff notes: 
METAL WORK: Excluding re-occurring rust, The Collision Center will, after inspection and at its sole discretion, repair and re-paint any metal work warranted herein that complies with our Lifetime Warranty guidelines. 

PAINTING, STRIPES AND DECALS:   Excluding fading, cracking or other defects caused by environmental conditions, road hazards, or negligent or intentional acts that the vehicle may have been exposed to, The Collision Center will, after inspection and at its sole discretion, replace, re-paint, and otherwise repair any paintwork warranted herein. The paint warranty is valid only when the paint has been applied over new parts or OEM finishes that are free of defects.

MECHANICAL REPAIRS: Excluding parts failures after any applicable manufacturer warranty period, pertaining specifically to the original collision repair excluding air-conditioning, suspension parts, and electrical components or assemblies. The Collision Center will, after inspection and at its sole discretion, replace or otherwise repair any mechanical work warranted herein.

PARTS:  Collision Center warrants that the parts and materials utilized in the repair of your vehicle are of premium quality except that used, reconditioned, or non-OEM parts may be used, but only when specified and agreed to by either yourself or by requirement of your insurance provider. These parts, as described on the repair order, are subject to the guarantee or warranty of the manufacturer. Collision Center specifically disclaims all liability for any damages including, consequential, incidental, and punitive damages resulting from defective parts or materials.

SPECIFICALLY EXCLUDED are costs such as towing fees, rental charges, travel expenses, incidental, special or consequential damages, or loss of use claims. Also excluded are consequential damages to assemblies and components resulting from a defective part or installation of said part during the repair process.



 


Contact

Ed Koehn Collision Center

4650 14 Mile Rd.
Directions Rockford, MI 49341

  • Body Shop: (616) 866-9511